Comcast's Technology & Product organization works at the intersection of media and technology. Our innovative teams are continually developing and delivering products that transform the customer experience. From creating apps like TVGo to new features such as the Talking Guide on the X1 platform, we work every day to make a positive impact through innovation in the pursuit of building amazing products that are enjoyable, easy to use and accessible across all platforms. The team also develops and supports our evolving network architecture, including next-generation consumer systems and technologies, infrastructure and engineering, network integration and management tools, and technical standards.
Job Description:
Comcast Business Services is hiring a CRM Architect to help drive growth in our sales space. Join the team helping to support the build out of new technologies on our latest billing and software platforms.
Job Summary:
This role will help guide multiple teams developing interfaces across all of our customer segments providing consistency and thought leadership.The CRM Architect is ultimately responsible for promoting the use of industry and Company technology standards as well ensuring successful integration between our SaaS and custom development platforms. Monitors emerging technologies and technology practices for potential use within the Company. Designs and develops updated infrastructure in support of one or more business processes. Helps to ensure a balance between tactical and strategic technology solutions. Considers business problems end-to-end: including people, process, and technology, both within and outside the enterprise, as part of any design solution. Mentors, reviews codes and verifies that the object oriented design best practices and that coding and architectural guidelines are adhered to. Identifies and drives issues through closure. Integrates knowledge of business and functional priorities. Acts as a key contributor in a complex and crucial environment.
Core Responsibilities:
-Ensures programs are envisioned, designed, developed, and implemented across the enterprise to meet business needs. Interfaces with the enterprise architecture team and other functional areas to ensure that most efficient solution is designed to meet business needs.
-Ensures solutions are well engineered, operable and maintainable.
-Tracks and documents requirements for platform/ecosystem projects and enhancements.
-Monitors current and future trends, technology and information that will positively affect organizational projects; applies and integrates emerging technological trends to new and existing systems architecture.
-Stay up-to-date on upcoming releases to the CRM platform to proactively identify compatibility issues and opportunities to implement new features.
-Evaluate new technologies and patterns that help to enhance the user experience, increase the speed of delivery or improve quality of implementations.
-Collaborates on solutions with senior technical leaders.
-Plans and designs new or upgraded systems. Interacts with departments to implement improvements in process.
-Develops solution architecture (both tactical and strategic) to fully manage/support enterprise needs, services, systems and technology management.
-Mentors team members in relevant technologies and implementation architecture.
-Collaborate with developers, architects and CRM support network to ensure features and customizations are architected and built in adherence to best practices.
-Consistent exercise of independent judgment and discretion in matters of significance.
-Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.
-Supports the full SDLC, including development, testing, code promotion and warranty support for the product in production.
-Ensures all engineers keep current with technological developments within the industry. Monitors and evaluates competitive applications and products.
-Develops proposals, hardware/software changes and other capital expenditure projects.
-Promote a DevOps culture-where the team is expected and empowered to own each aspect of the development, promotion and operation of their code.
-Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.
-Other duties and responsibilities as assigned.
Job Specification:
-BA/BS or Associate degree in Computer Science, Software Engineering, MIS or related field.
-CRM Developer and Sales/Service cloud consultant certifications.
-Minimum 5 years working on a CRM development team in all phases of the SDLC.
-Minimum 5 years architecting and building solutions in CRM including Lightning, Visualforce, Apex and integration with API.
-Possess working knowledge of Wave Analytics, Tableau and Splunk reporting tools.
-Experienced in developing with Java (or other OOP) and front end development with JavaScript.
-Experienced in delivering releases managed in source control with CI/CD tooling.
-Comprehensive understanding of SOA, technologies, testing tools and ability to author interface specifications.
-Advanced proficiency with use of Microsoft Office applications including, Word, Excel and Visio and other tools that facilitate the requirements definition and design phases of the SDLC.
Desirable Skills / Experience:
-Experience integrating CRM with other UI & middle tier technologies
-Must have at least 5 years of experience with Microsoft Dynamics CRM version 4.0 or later
-Must have hands on technical expertise with ASP.Net, C#, VB.Net
-Must have proficiency withMicrosoft SQL Server, including SSRS and SSIS, working with Views and stored procedures, JQuery, VB Script and Web Services
Personal Characteristics:
-High aptitude for software technology and tools strong propensity toward learning new technologies and design patterns.
-Passion for continuous process improvement.
-Driven by goals and pursuit of professional development.
-Ability to rapidly re-prioritize and handle shifting priorities while demonstrating a high degree of professionalism and adaptability.
-Strong communication skills (written, interpersonal, presentation), with the ability to easily and effectively interact and negotiate with business stakeholders.
-Ability to effectively deal with ambiguity, uncertainty, and incomplete information when evaluating alternatives and making recommendations.
-Must have "can do"/"will do" attitude.
-Must be a team player-highly adaptive, resourceful, accountable, enjoys learning and sharing.
Comcast is an EOE/Veterans/Disabled/LGBT employer
by via developer jobs - Stack Overflow
No comments:
Post a Comment