Senior QA Engineer
Harvard Law School
46326BR
Duties & Responsibilities
The Senior QA Engineer is a member of the ITS Business Solutions team and is responsible for designing and implementing quality assurance processes that ensure robust technology solutions are delivered to the Harvard Law School community. This individual leads the development of testing strategies and plans, performs hands-on testing, oversees customer acceptance testing, and coordinates releases. The successful candidate will thrive in a nimble, Agile project environment, enjoy working directly with our business partners, and be comfortable moving between technologies based on business requirements and emerging trends.
- Work with clients to understand business processes, in order to drive development of comprehensive, effective test strategies and plans
- Plan and lead integrated system testing sessions, including setup and configuration of testing lab
- Drive planning and execution of releases, including coordination of internal and external resources
- Assess and propose improvements to existing quality models, in order to ensure the highest-quality releases
- Build positive relationships with clients to promote effective communications and negotiations
- Design and implement test automation (functional and performance tests)
- Efficiently perform initial testing, after hand-off from internal and vendor implementation teams
- Triage bugs with clients, to ensure accurate detail and prioritization
- Assist Scrum-master in identifying and mitigating project risks
- Document application troubleshooting steps for Service Desk
- Triage user support incidents escalated from the Service Desk
- Be a vocal proponent for quality in every phase of the implementation process
Basic Qualifications
BS/BA degree in computer science or related discipline, or equivalent experience, required. Minimum 7 years of hands-on quality assurance experience, including testing of multi-tiered, transactional web applications.
Additional Qualifications
- Strong expertise in testing methodologies and experience with standard QA and development tools
- Proven track record of increasing delivered solution quality through effective quality assurance strategies
- Ability to understand functional use cases and technical specifications and generate test cases from them
- Experience delivering software solutions using iterative methodologies, such as Agile/Scrum
- Proficiency in implementing performance and load testing strategies
- Experience working within teams and using collaboration and management tools, such as version control and bug tracking systems
- Knowledge of system integration techniques, scripting languages and web services
- Comfort working in a variety of operating systems and technical architectures
- Ability to operate within short release cycles
- Strong organizational skills and communication skills (written and verbal), working both with technical and non-technical audiences
Additional Information
All offers to be made by HLS Human Resources.
Job Function
Information Technology
Location
USA - MA - Cambridge
Department
ITS – Business Solutions
Time Status
Full-time
Salary Grade
058
Pre-Employment Screening
Criminal, Education, Identity
EEO Statement
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.
PI103437385
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