Directly reporting to our Director of IT and in close interaction with our Engineering, Infrastructure, Finance, Sales, and Customer Support teams, you will be responsible for:
- Automating everything.
- And more specifically:
- While not all the things are automated: respond to user account provisioning/deprovisioning, access, issues, and modification requests.
- Change management, diagnosing, and debugging problems with tooling and systems.
- Enabling the flow of information between our wide array of IT systems and external services using API’s (REST + oAuth).
- Creating (and/or improving existing) systems, tools & processes that will enhance our overall efficiency as an organization.
Skills & Requirements
You are a developer that also understands how an OS works, knows networking, can describe the importance of CDNs, DNS, and TLS. You have experience in systems administration, and know the constraints of a distributed system.
Required
- Know what Git is, how to work with it, and how it fits in the DevOps world.
- Be proficient primarily in Python but also have advanced skills in PHP.
- You do not fear Drupal: Module development and site administration.
- Relational database skills, not just administration but building apps with them. MariaDB and MySQL prefered.
- Fluent in spoken and written English.
Would be really great if you had experience with:
- Zendesk: Triggers, automations, add-on applications development (sidebar apps), API, ticket sharing, macros, and other business rules, (SLA’s, schedules, custom fields).
- Salesforce: Mainly working with the REST API, but any skills in administration are helpful.
- JIRA: (Server and Cloud) Workflows, projects, custom fields, screens, and issue types. Issue security and project permission schemes. REST API and add-on development.
- Netsuite: Usage and administration. REST API development and connectivity with external systems.
- Identity and Access Management (LDAP)
- Google Apps & Office 365 API development.
- IaaS solutions like AWS, Azure, Openstack. As well as API development and billing familiarity with these services.
- Elasticsearch Kibana, Grafana, Metabase.
- NodePing, PagerDuty
- Using Terraform and Puppet... together.
- Other programming languages like Rust, Golang, and Ruby.
- Shell scripting in bash or sh.
- Mad Debian Skills. Sporting a Debian plaid cloth during the interview is not frowned upon.
by via developer jobs - Stack Overflow
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