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Manager, Sustaining Engineering at Comcast (Centennial, CO)

Comcast's Technology & Product organization works at the intersection of media and technology. Our innovative teams are continually developing and delivering products that transform the customer experience. From creating apps like TVGo to new features such as the Talking Guide on the X1 platform, we work every day to make a positive impact through innovation in the pursuit of building amazing products that are enjoyable, easy to use and accessible across all platforms. The team also develops and supports our evolving network architecture, including next-generation consumer systems and technologies, infrastructure and engineering, network integration and management tools, and technical standards.

As a member of the Video Acquisition and Compression Technology team, you are instrumental in delivering cutting edge video distribution technology. You will be provided with an opportunity to work with the top video and network technology vendors in the world as Comcast focuses on being the 1st in the industry to deliver the latest and greatest experience to our customers. To ensure that you have the tools to do your job effectively, we make sure that you have full access to the latest and greatest tools and test equipment in our state of the art facility.

Are you passionate about digital media, entertainment, and software services? Do you like big challenges and working within a highly motivated team environment?

As a member of the Video Acquisition and Compression Technology team for Comcast, you will be instrumental in leading the strategic direction of the physical technical space that is used to deliver video to the entire Comcast footprint. The VACT team is a new, small and fast-moving team of world-class experts who are innovating in end-to-end video delivery. We are a team that thrives on big challenges, results, quality, and agility. You would be a part of the team that delivers video in every format to the end user from cDVR, to QAM delivery as well TV Everywhere (OTT). To ensure that you have the tools to do your job effectively, we make sure that you have full access to the latest real-time and offline analysis tools in our state of the art facility.

Who does the Manager 1 Sustaining Engineering work with?

A Manager 1 Sustaining Engineering on the Video Acquisition and Compression Technology Team will work with a variety of on-site vendors that have a technical presence in our facilities. We provide Tier 3 operations support to the 24/7 Technical operations teams and work closely with the network engineering and operations teams.

What are some interesting problems you'll be working on?

In this role, you will have exposure to any and all issues that can arise within the Video Acquisition and Compression Technology team. We are the team that is instrumental in solving complex video and networking issues that come in from anywhere, whether escalated from a customer, or from other teams within Comcast that we partner with.

Where can you make an impact?

You'll be working with the best and brightest minds in Comcast to roll out the video delivery infrastructure that will power the next generation of television. Success in this role is characterized by a higher speed to market, with fewer customer-facing defects and outages.


  • Manages the full life cycle product development to include analysis and planning related to product development, launch, deployment and capacity planning.
  • Monitors technical and engineering progress to ensure strategies, goals, and objectives are met. Communicates changes to all affected personnel.
  • Creates documents for architecture, design, technical requirements and service specifications. Presents architecture, design, and technical choices to internal audiences.
  • Demonstrates technical leadership and mentoring on the application of new technologies and system development methodologies
  • Monitors technical and engineering progress to ensure strategies, goals and objectives are met. Aligns operational plans with business objectives. Communicates changes to all affected personnel.
  • Develops requirements to be used by the vendor community to develop solutions that meet Company application needs.
  • Evaluates various architectural solutions and implementations.
  • Establishes and maintains productive relationships with cross-functional teams and equipment and software vendors.
  • Identifies trends, services and/or capabilities that may be beneficial to product offerings. Manages and forecasts resource needs to meet departmental objectives. Recommends action plans or solutions.
  • Participates consultatively in the testing and certification process as needed.
  • Ensures effective implementation of the department budget. Prepares financial statements and monthly forecasts and reports. Prepares and analyzes monthly financial performance and makes budget and new technology recommendations. Prepares direct reports.
  • Consistent exercise of independent judgment and discretion in matters of significance.
  • Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.
  • Other duties and responsibilities as assigned.

Preferred Skills / Experience / Education

  • Bachelor's Degree or equivalent experience.
  • Field of study focused in Engineering and/or Computer Science.
  • 6-9 year's relevant experience
  • Experience with Jira and Confluence
  • Strong project management experience
  • Excellent communication skills
  • Great design and problem solving skills.
  • Willing to take ownership of problems and see them through to resolution.
  • Comfortable working a fast paced agile environment.

If you don't feel that you have all of the above skills, please choose to apply. Please give us the opportunity to review your skills and experience, as they may be exactly what we are looking for.

About Comcast VACT (Video Acquisition and Compression Technology)

VACT (Video Acquisition & Compression Technology), is a startup division within Comcast's Technology and Product Division and spun out from IP Video and online projects originated within Comcast Interactive Media is based in Centennial, CO. We are a cloud-based, IP video infrastructure that's been built to deliver a broad mix of on-demand video, live TV streams and an assortment of other digital media to an array of connected devices in the home.

Comcast is an EOE/Veterans/Disabled/LGBT employer

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