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Unified Communication IT Specialist (m/f) at GfK (Nürnberg, Deutschland)

Who we are? - Turning our core competencies into superior customer experience is our goal!

End User Services of GfK is responsible for the internal Workplace IT Services and the roll-out of our future Workplace to several thousands of people worldwide. This is a great opportunity to join a rapidly expanding and successful team. We are looking for someone with a hands-on technical background who has effective communication skills. It's your chance to work with the best in the industry in a solutions focused environment.

You're future responsibilities will be the following:

  • Design, develop and implement UC related solutions

  • Provide supporting documentation surrounding the respective domain of UC

  • Support existing global team members (from a UC standpoint) when and where required

  • Failure analysis and troubleshooting

  • Contributes to the overall planning, development, implementation and execution of future Workplace

  • Documentation work within the future Workplace program – i.e. Architecture Diagrams, User Guides, Technical Write-ups, etc

  • Preparation of reports for project meetings & regular global meetings

  • Team player within the Global EUS Team

  • Other ad-hoc tasks within the End User Services where deemed

Your experience typically includes:

  • Bachelor's Degree in Information Systems / Computer Science or equivalent with a minimum of 7 years related experience or; a Master's degree with a minimum of 5 years of experience

  • Excellent written and verbal communications skills in English due to the role being Global

  • Ability to design, implement, and manage VoIP solutions, Microsoft Exchange, Unified Messaging using Microsoft Skype for Business products, and Windows Server including related Session Boarder Controllers

  • Has participated in Microsoft Skype for Business consulting, implementation, and/or migration projects towards Office 365 / Skype for Business Online

  • 3+ years of direct client facing consulting experience

  • Strong technical background in the area of Microsoft / Unix / Linux infrastructure, Microsoft Active Directory, Microsoft Exchange Server messaging, Networking, Database, and Storage

  • Demonstrated ability to solve problems, identify alternative solutions, and communicate best practices

  • Experience with PBX's and other telecommunications provider solutions a must have

  • Strong research skills, excellent interpersonal skills in working with others

  • Professional presentation and communications skills

  • Ability to multi-task in a fast-paced environment

  • Software development or scripting skills using PowerShell, C#, ASP.NET, etc

  • Certifications related to Microsoft Lync or Skype for Business Server, Microsoft Exchange Server preferred

  • ITIL service management skills

We offer:

  • Various training and development programs

  • Sports and health management

  • 30 days holiday per year (plus 24.12 / 31.12.)

  • Occupational pensions

  • Canteen subsidy

  • Accident insurance also for private life

  • Childcare during the summer holidays

  • Possibility to attend German and English language courses

by via developer jobs - Stack Overflow

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