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DevOps Engineer, Lead at Harvard University (Cambridge, MA)

Harvard University

DevOps Engineer, Lead
Harvard University Information Technology

Duties & Responsibilities
Harvard University Information Technology (HUIT) is a community of Information Technology professionals committed to understanding our users and devoted to making it easier for faculty, students, and staff to teach, research, learn, and work through the effective use of information technology. We are recruiting an IT workforce that has both breadth in their ability to collaborate and innovate across disciplines - and depth in specific areas of expertise. HUIT offers opportunities for IT professionals to learn and work in a unique technology landscape and service-focused environment. If you are a technically proficient, nimble, user-focused and accountable IT professional who also connects with the importance of collaborating well in a team environment we are looking for you!

Identity and Access Management (IAM) protects and enables the mission of Harvard University by providing electronic access to thousands of applications, desktops, and systems for the approximately 250,000 active students, faculty, staff, and alumni. IAM as a program maintains the most foundational applications in the University IT portfolio and has championed the migration to cloud-based services, developed advanced Agile practices, and served as a benchmark for other IAM programs across the world.

IAM seeks an innovative DevOps Engineer, Lead to join our passionate, highly skilled, collaborative team to support and expand the infrastructure necessary to deliver enterprise-wide Identity/Access/Directory/Authentication Services. He or she will help to enhance reliability of the portfolio by working directly with customers and business owners on integration requirements for applications as well as the provisioning, de-provisioning, and lifecycle of user accounts.

In this role, the Lead will work as part of an Agile team on many critical activities including, but not limited to: automating and accelerating the testing, release, and deployment of applications into our runtime environment; establishing and employing Continuous Integration practices and tools in a distributed software development environment; and responding to and proactively addressing operational concerns.

This individual will spend up to 50% of their time doing "ops" related work such as issues, on-call, and manual intervention. The software IAM develops is expected to be highly automatic and self-healing, therefore the Lead should spend the other 50% of their time on development tasks such as new features, scaling or automation. The ideal candidate is a programmer who also has operational, systems or networking knowledge, and likes to whittle down complex tasks.

Principal Duties and Responsibilities:

The DevOps Engineer Lead works with application developers to automate and accelerate the testing, release and deployment of applications into a runtime environment quickly and reliably as well as champion DevOps practices across the team.

• Tactical system and solution design using continuous integration practices

• Collaborate with project teams to support infrastructure scalability and performance

• Research and develop future roadmaps, strategies and technical visions that can become patterns for the rest of Harvard

• Audit and monitor the operational systems states for performance, availability, and compliance including on-call support.

• Ensure critical DevOps practices are maintained across the IAM team

Basic Qualifications

• Bachelor's degree in computer science or closely related subject or at least 5 years' experience in designing large and complex IT operations in large organizations

• A background in development, operations, and full-stack implementations, preferably for Java applications

Additional Qualifications

• Experience programming to script installation, configuration and provisioning, providing continuous delivery solutions in a cloud environment and working experience developing, deploying and supporting enterprise level applications in AWS Cloud environment
• Experience with standard software development/deployment methodologies, knowledge of Agile methodology highly desirable
• Experience optimizing applications, both stand-alone and in distributed systems to maximize performance
• Experience with IAM technologies such as SailPoint, IdentityIQ, LDAP, AD preferred
• Adept at evaluating problems accurately, with sound judgment, and clearly articulating design and implementation choices
• Ability to operate as part of a team organizing, planning and executing projects from vision through implementation collaboratively and where necessary, reaching across functional borders
• Experience working in a research or academic environment preferred

Additional Information

  • Please note: Harvard University requires pre-employment reference and background screening.

  • Harvard University Information Technology is unable to provide work authorization and/or visa sponsorship.

  • This position has a 180-day orientation and review period.

Harvard offers an outstanding benefits package including:
Time Off: 3 - 4 weeks paid vacation, paid holiday break, 12 paid sick days, 11.5 paid holidays, and 3 paid personal days per year.
Medical/Dental/Vision: We offer a variety of excellent medical plans, dental & vision plans, all coverage begins as of your start date.
Retirement: University-funded retirement plan with full vesting after 3 years of service.
Tuition Assistance Program: Competitive tuition assistance program, $40 per class at the Harvard Extension School and discounted options through participating Harvard grad schools.
Transportation: Harvard offers a 50% discounted MBTA pass as well as additional options to assist employees in their daily commute.
Wellness options: Harvard offers programs and classes at little or no cost, including stress management, massages, nutrition, meditation and complimentary health services.
Harvard access to athletic facilities, libraries, campus events and many discounts throughout metro Boston.
Join Harvard University Information Technology (HUIT) to assure Harvard's leadership in IT

More about HUIT:
Harvard University Information Technology (HUIT) is responsible for the strategy, planning, and delivery of information technology across the University.
To assure Harvard's leadership in IT: We strive to make it easier for faculty, students, and staff to teach, research, learn, and work through the effective use of information technology.

  • User-focused

  • Collaborative

  • Innovative

  • Open

Job Function
Information Technology

Sub Unit

USA - MA - Cambridge

Identity & Access Management

Time Status

00 - Non Union, Exempt or Temporary

Salary Grade

Pre-Employment Screening
Criminal, Education, Identity

EEO Statement
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation or any other characteristic protected by law.


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