If working with open-source technologies based on Python/Django and acting in a cross-functional role between customer success and product development is what youre aiming for, then wed be happy to welcome you to our team as full-time Customer Success Developer for Divio's products!
Start date: As soon as possible Location: Wiesbaden Region / Rhein-Main Area
Divio is driving Django adoption by putting it in the hands of thousands of developers and users across the world, through the Divio platform and the open-source django CMS.
The Divio platform includes Django optimised hosting, developers tools and project templates to enable agencies, enterprises and developers to build scalable and lightning-fast Django applications.
At Divio we enjoy technology and love working with Python, Django, Ansible, Docker, JavaScript, React, Bootstrap and more. We believe good products are born out of collaboration, and the passion for our work comes with the challenging goals we set for ourselves and how we solve them as a team.
Would you enjoy working with customers and their feedback, applying it to code? Are you able to document code for the benefit of customers? Wonderful!
Meaningful, satisfying work
As a developer, youll use your expert insight to translate users problems into diagnoses, and work with the customer success team to deliver solutions. Youll identify patterns that need to be addressed, and come up with creative proposals to fix them.
Your attention to detail long-term thinking will help raise the quality of our products and services and ensure that your fixes will make it easier to maintain that quality in the future.
You will be in contact with customers, communicating with them in ways that they can easily understand. Youll evaluate their feedback, and work with the customer success team to turn those into recommendations that can be implemented by you, or by our technical teams.
Making customers happy will be your foremost goal. This includes, but is not limited to:
- 1st level technical support to our customers
- Maintaining and releasing new django CMS and addon versions
- Maintaining the Divio Marketplace and related Divio products where necessary
- Developing solutions for the customer success team to improve efficiency
- Writing and amending our technical documentation
- Writing tests to increase our coverage
by via developer jobs - Stack Overflow
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