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AGODA HIRING: Senior NOC Engineer - Bangkok at Big Wednesday Digital (Bangkok, Thailand)


Agoda is the largest and fastest growing online hotel booking platform in Asia and as a Booking Holdings company, we are part of the largest online travel company in the world. Tech is not just what we do - it's at the heart of who we are. We have the dynamism and short chain of command of a start-up and the capital to make things happen. We love innovation and putting new technologies to work to extend our lead on the competition. What's stopping you from getting in touch?

  • Ensure that the services and platform are being re-actively & proactively monitored
  • Escalate and manage any incidents in a timely manner or potential incidents to ensure quickest service restoration time
  • Analyse potential trends to drive down repeated incidents
  • Communicate clearly and concisely to the business/management the details of the incident, its impact to the business and the steps to ensure timely resolution and prevention

  • Graduated from IT related fields
  • Experience in IT help desk, support, and monitoring is a plus
  • Good command of English (Speaking, Writing, and Reading)
  • Ability to work independently and as a team player with minimal supervision
  • Ability to learn and multi-task in a fast paced environment
  • Basic understanding of Networking is a plus
  • Must be able to work on shifts to support a 24x7x365 network operation. Shift work including nights and weekends. On-call environment

We welcome both local and international applications for this role. Full visa sponsorship and relocation assistance available.

Agoda is a Booking Holdings (BKNG) company, the world's leading provider of brands that help people book great experiences through technology.
by via developer jobs - Stack Overflow

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