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Technical Support Lab Operations Specialist at Tenable, Inc. (Columbia, MD)

Your Role:

The Technical Support Lab Operations Specialist will posses solid problem solving skills, prudence, and demonstrate and effectiveness in managing competing priorities. They will be a motivated and growth oriented team member who works well with minimal supervision but works closely and effectively with a team, and makes good decisions even under stressful conditions. Maturity of approach, and a dedication to providing stable, predictable, and useful platforms for the Technical Support organization, while avoiding unnecessary expense, are important traits.

Your Opportunity:

  • Ensure of availability of Dev/Test Lab for use by Technical Support

  • Suggest improvements and integrations in support of efficiency

  • Create and implement disaster recovery plan

  • Monitor use of resources, advise on excessive use, and plan for future growth

  • Create regular snapshot and system restore points

  • Install and maintain hypervisors, operating systems and application software

  • Act as primary resource for technical issues with the Lab environment

What you'll need:

  • Advanced or better understanding of Linux System Administration, Windows Desktop/Server Administration, and Network Administration

  • Intermediate or better experience with scripting in bash/powershell

  • In-depth knowledge of vmware/vsphere

  • Excellent troubleshooting skills

And ideally:

  • Configuration Management, and Automation experience a plus

We’re committed to promoting Equal Employment Opportunity (EEO) at Tenable - through all equal employment opportunity laws and regulations at the international, federal, state and local levels. 

by via developer jobs - Stack Overflow

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