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Global Software and Platform Engineering at Manulife / John Hancock (Toronto, ON, Canada)

Does change excite you? Do you want to be part of the team that redefines how we build software? We are changing the way we unlock value through technology and we want you to be part of it! We are growing our Global Software and Platform Engineering unit, with the vision to deliver quality software, that adds value to our customers faster at scale.


The customer is at the focus of everything we do, and millions of end users rely on our products daily. We believe in the value of empowering engineers and developers with the resources to solve critical problems for the future of the business, which is why we need you.


We are seeking self-motivated leaders, who are obsessed with delivering value, are forward-thinking, and excited to see the successful implementation of the products they deliver. Our current opportunities are available in Boston, Hong Kong, and Toronto. The Global Software and Platform Engineering unit will be led by key functional leaders with the following backgrounds:


PLATFORM ENGINEERING


The AVP, Product, Engineering Platforms brings expertise in and is accountable for:


• Driving product strategy, planning, and delivery of engineering platforms across the globe
• Overseeing and developing a globally distributed team of product managers, scrum masters,
• and product strategy professionals
• Guiding the evolution of the firm’s target architecture and platform strategies in alignment
• with changing customer and business needs
• Maintaining an enterprise view on the evolution of platforms and nurture experimentation in
• support of understanding emerging technologies
The AVP, Platform Engineering brings expertise in and is accountable for:
• Delivering global platforms as the manifestation of the firm’s target architecture, inclusive of
• selection, implementation, and ongoing evolution
• Overseeing and developing a globally distributed team of platform engineers
• Guiding the architecture and technical implementation of global platforms across product
• teams
• Maintaining an enterprise view on the evolution of platforms and nurture experimentation in
• support of understanding emerging technologies


PRODUCT SOFTWARE ENGINEERING


The AVP, Software Engineering brings expertise in and is accountable for:


• Enabling software development across key divisional priorities through an embedded team of
• staff engineers, with a focus on accelerating consistent implementation of engineering patterns
• and approaches
• Guiding the development and evolution of engineering patterns, best practices, and reference
• implementations to consistently increase the rate of sharing and reuse across the globe
• Delivering core services powering customer experiences across the globe and software
• development kits enabling rapid delivery at scale
• Overseeing and developing a distributed team of software and staff engineers
• Maintain an enterprise view on the evolution of software engineering and nurture
• experimentation in support of understanding emerging technologies


SITE RELIABILITY


The AVP, Site Reliability brings expertise in and is accountable for:


• Delivering monitoring and triage, and site reliability functions for applications built on the
• firm’s target architecture platforms as a key enabler of adoption
• Overseeing and develop a globally distributed team of site reliability engineers
• Guiding the evolution of site reliability operating procedures and best practices as a
• community of practice across the globe
• Maintaining an enterprise view of the evolution of reliability engineering and nurture
• experimentation in support of understanding emerging technologies in this space


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