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Sysadmin / DevOps - Melbourne Aus at Powerfront Pty Ltd (Richmond, Australia)

Are you an IT Support professional with at least 8 years IT support experience?

Would you like to join a fast growing company with a fantastic culture?

Powerfront is looking for talented DevOps / Technical Support Engineer to support our Powerfront CMS platform and AWS environment.

We are a dedicated, passionate and close knit team with technology running through our veins. We're reinventing the world of eCommerce software; we're not developing small applications. We have developed software that transforms the way companies run their online business. You'll use the latest technologies. Every day, you'll be challenged. A career at Powerfront is your opportunity to become a leader in the future of the software industry.


  • Management of systems ensuring maximum system availability by maintaining a stable, standard and secure technology platform

  • Monitoring, administration and management of server/network infrastructure (internal and hosted)

  • Support server, network and desktop hardware, software and applications

  • Installing patches and security upgrades on server infrastructure

  • Use formal Change Request process for making changes to infrastructure. 

  • Provide help-desk support to clients and resellers by phone or email using the Helpdesk Ticket system

  • Stress Testing Sites

  • Client email support

  • Provide dedicated support during system critical & high platform availability incidents as a key member of the 24x7 incident response team

  • Plan Manage and implement authorised infrastructure projects e.g. server optimisation, firewall replacement, setup hosting services etc.

  • Disaster recovery plan development, implementation and maintenance

  • Documentation of all systems configurations and processes

Values we look for

  • Honesty, Caring, Self-Improvement, Confidence, Fun, Productivity and Toughness.

  • Showing an eagerness to grow and learn more about the business. This includes asking questions, reading, modelling others, and being open and responsive to feedback/areas of improvement.

  • Exhibit professionalism and commitment to role, the company and creation of the product.

Skills & requirements

Required Qualifications

  • Must have Advanced verbal and written English skills

  • Possess at least a Bachelor/College Degree in Engineering, Computer/Telecommunication or equivalent from a reputable University

  • Strong Microsoft Server Experience including SQL Server 2005+ and IIS

  • Strong knowledge in DNS/Internet technologies

  • Good working Knowledge of Windows XP/Vista/7/8

  • Good understanding of Amazon AWS

  • Good understanding of virtualisation including VMware

  • Understanding of Google Apps for business

  • Minimum of 8 years of hands-on working experience

  • Super attention to detail

  • A multi-tasker who isn't fazed by a varied work schedule

by via developer jobs - Stack Overflow

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