Senior Backend Software Engineer at WELL Health Inc. (Los Angeles, CA)

ABOUT WELL HEALTH

Our Mission: Make healthcare the gold standard in customer service.

What We Deliver: WELL^TM Health is a SaaS digital health leader in patient communications and the 2021 Best in KLAS winner in Patient Outreach. WELL Health’s intelligent communications hub is the only two-way digital health solution engaging patients throughout their entire care experience. WELL Health enables conversations between patients and their providers through secure, multilingual messaging in the patient’s preferred communications channel: texting, email, telephone, and live chat. By unifying and automating disjointed communications, WELL Health helps healthcare organizations drive more patient visits, build exceptional patient loyalty, and reduce staffing costs, frustration and turnover.

Our Impact: WELL Health helps 200k+ healthcare providers facilitate more than 1 billion messages for 30+ million patients annually.

Our award-winning culture: In 2021, WELL Health was named No.10 on the Forbes list of America’s Best Startup Employers and was also recognized as one of the Best Midsize Companies to Work for in Los Angeles by Built In LA. In 2020, WELL Health was named among the Best Places to Work by Modern Healthcare and ranked #170 on the Inc. 5000 list of fastest growing private companies.

SUMMARY

WELL is looking for a talented, experienced backend developer to join our fast-paced, growing engineering department. This developer will primarily be working with Node.js. As a Senior Backend Engineer at WELL, you will work directly alongside a team of bright and motivated backend engineers, under the guidance of our Engineering Director.

You will work with the rest of the team to maintain and grow features in the backend code base. This will include supporting Node.js web facing APIs, writing SQL queries, automating interactions with partner APIs, and enhancing the core infrastructure that underlies our scheduled and realtime patient-provider communications capability.

As senior developer, you will bring strong expertise in an area important to us, and a demonstrated commitment to training and mentoring less experienced team members.

In addition to being a strong developer, you will have a keen interest in how software and modern communication channels can improve the patient experience. You will also have the attention to detail and quality needed to meet high Service Level Agreements (SLAs) in a product that serves roughly 30+ million patients annually. You will also be flexible and adaptable enough to thrive in a fluid startup environment.

RESPONSIBILITIES

• Build new backend services using Typescript on Node.js, open source technology and tools including NestJS and Express.


• As an experienced engineer, you will help the team adhere to software best practices, level up others in your areas of expertise, and contribute to the architecture of our ongoing refactor project.


• Collaborate with the product team in an agile environment to break down requirements, plan and estimate tasks.


• Drive quality by writing effective unit, integration and e2e tests for high availability systems and libraries.


• Create high availability and high throughput systems using Redis, Postgres, Kinesis, S3, MongoDB, EventBridge and other AWS services.


• Effectively collaborate with Product, QA, UX, Client Success, and other internal groups (both technical and non-technical).


• Opportunity to work with infrastructure-as-code (Terraform) and front end (React) if desired.

REQUIREMENTS

• Bachelor's Degree in Computer Science


• 5+ years designing and implementing backend services and distributed systems in a professional environment


• Strong grasp of Javascript/ES fundamentals, Typescript, or strong experience in another modern OO language


• High level of proficiency in SQL (PostgreSQL) database design, including query optimization.


• Experienced working with asynchronous requests in large scale applications


• Commitment to testing best practices

BONUS

• Collaboration/contributions with the open source community


• Strong leadership skills


• Experience with:
  
  
  
  • Python
  
  
  • Docker
  
  
  • Terraform
  
  
  • AWS
  
  
  • Event sourced and microservice architecture
  
  
  • Domain Driven Design
  
  
  
  

LOCATION

WELL is headquartered in Santa Barbara, CA and is opening a second office in Los Angeles, CA. Today, all WELL positions are remote, and we are looking forward to when our company returns to in-office work. We are open to candidates that are looking for a permanently remote role depending on their level of experience. Historically, remote team members visit the Santa Barbara office regularly, and we’ve found that works best when they are on the West Coast, specifically in Southern California.

WORKING AT WELL

• Fantastic company culture – frequent Zoom company events (Lunch & Learns, trivia, yoga, etc.) and daily fun brought to you by many creative Slack channels.


• Employee equity groups – 11 groups available for all to join. Black & Latinx, Women, LGBTQ+, Disability, and many more!


• Learning and development – frequent events and tools available to help our employees #PursueGrowth.


• Career mobility – we promote from within and have opportunities for employees to transfer between teams.


• Santa Barbara office perks – dog-friendly office, healthy (and unhealthy) snacks, Kombucha and beer on tap, light-filled space, standing desks, and the occasional taco truck.


• Company perks and benefits – MacBook Pro provided, unlimited PTO, generous equity package and full health benefits (medical, dental, and vision).

Interested in learning more? Please visit our LinkedIn page or our Life at WELL Instagram profile to hear from our employees about working at WELL.

Committed to Diversity, Equity, and Inclusion

WELL Health Inc. is an Equal Opportunity Employer and is committed to fair and equitable hiring practices. All hiring decisions at WELL are based on strategic business needs, job requirements and individual qualifications. All candidates are considered without regard to race, color, religion, gender, sexuality, national origin, age, disability, genetics or any other protected status.

We’re dedicated to creating an inclusive, equitable, and diverse workplace, where everyone feels safe to be themselves and diversity is a strength. WELL is committed to providing employees with a work environment free of discrimination and harassment; WELL will not tolerate discrimination or harassment of any kind.

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