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Apple Support Project Manager & Business Analyst at Apple (Singapore)

Imagine what you could do here! At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish!

An opening exists in the Asia-Pacific Business Process Reengineering Team of Apple Support for a Project Manager & Business Analyst and including testing management. This role spans across the Asia-Pacific region on projects pertaining to Enterprise systems and processes. The role supports the following business areas - Contact centre operations, field services repair management, warehousing, freight, service parts planning and procurement, online services, service contracts, business development/sales and others. Project Management and Testing Management role split is estimated to be in the proportion of 75% & 25% respectively.

The Project Manager and Business Analyst resides in the Apple Support business and is the primary interface between the Apple Support business teams and the Information Systems & Technology team and work across Enterprises processes and systems. The role will also provide cross functional leadership across functional business organisations. The activities range from preparing the required documentation based on the project size, get resources allocated to project team roles, effectively and clearly communicate project status across organisational hierarchy, manage project risk, monitor the change readiness of the business as well as conduct post implementation reviews for Apple Support. Effective project outcomes to required scope, time and quality are the needed accountability on this role.
by via developer jobs - Stack Overflow
 

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