Here's an interesting job that we think might be relevant for you - .
Click here to apply
Software Developer - Product Support
We are looking for software developers who have minimum 3 years of experience in windows and mobile application development and who also posses skills for Application Support.
- The candidate needs to have at least a working knowledge of database management, windows operating systems and different programming languages.
- The person should have good written and spoken communication. Should be able to directly interact with clients on live troubleshooting sessions on supporting application and able to fix the bugs. Highly organised with understanding of processes, SLAs and tools used in product support ecosystem.
- Interact with customers and resolve technical issues.
- Track and follow-up on issues raised by product customers.
- Engage in internal issues review and client calls
- Work closely with technical teams to resolve new issues. Collect customer feedback to enhance the quality of existing products.
- Manage and monitor customers' expectations.
- Install, support and configure solutions for end customers.
- Perform hotfix for bugs identified
- Design procedures for system troubleshooting and maintenance
- Learn about the product, features updates and relevant technologies enabling deeper insights to troubleshoot issues.
Skills (Must have ) :
- Good written and verbal communication
- Good troubleshooting skills
- .NET/Java
- SQLServer
- Android (is a plus)
- Strong OOPS Concepts
- Good programming logic
Click here to apply
PS: Please ignore this email if you have already applied or not interested in this job.
Best regards,
Team hirist.com
info@hirist.com
_________________________________________________________
Copyright © 2019 hirist.com. All rights reserved.
Sent by hirist.com | 6th Floor, Kings Mall, Sector - 10, Rohini, Delhi-85
You are receiving this email because you are registered to hirist.com.
If you don't want to receive emails like these anymore, you can unsubscribe.
No comments:
Post a Comment