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Job Description :
Why American Express? :
- There's a difference between having a job and making a difference.
- American Express has been making a difference in people's lives for over 160 years, backing them in moments big and small, granting access, tools, and resources to take on their biggest challenges and reap the greatest rewards.
- We've also made a difference in the lives of our people, providing a culture of learning and collaboration, and helping them with what they need to succeed and thrive.
- We have their backs as they grow their skills, conquer new challenges, or even take time to spend with their family or community.
- And when they're ready to take on a new career path, we're right there with them, giving them the guidance and momentum into the best future they envision.
- Because we believe that the best way to back our customers is to back our people.
- The powerful backing of American Express.
Don't make a difference without it.
Don't live life without it.
- This opportunity would suit software and systems engineer with proven development experience, a passion for modern technology and creative solutions.
- An ability to challenge and enthusiasm to constantly learn, improve and find new ways of working are key.
- Site Reliability Engineering (SRE) role requires to work on our massively distributed, large scale, fault-tolerant systems.
- The successful applicant will join the Demand Generation & Shopping Experiences web application development team
- A dynamic, talented and creative team of engineers who consistently deliver innovative solutions that drive significant growth through card acquisition.
- The team operates in a fully agile model and has dedicated, co-located Product Owners.
Responsibilities :
- Responsible for availability, proactive monitoring / alerting, capacity planning, performance (reducing latency and increasing efficiency) to include testing for technical platforms.
- Architect solutions and thrive to build solutions leading to automation and driving out manual work.
- Assess logging and create dashboards to monitor for availability and failed customer interactions using Splunk
- Lead and mentor team members and be a role model in nurturing the growth of individuals.
- Collaborate with engineering team members to deliver fault-tolerant systems and maintain the performance parameters set for the systems.
- Adhering to Service Level Agreements as part of the Production Support process.
Qualifications :
- Bachelor's Degree in related field preferred; Relevant industry experience can substitute
- Experience working in a complex environment at least for 3 years, such as large scale web infrastructure or development team
- Experience in a broad range of software development and operations technologies such as Infrastructure, virtualization, load balancing, containers, JVM's, web servers, application debugging, queueing technologies, caching technologies, routing and switching
- Ability to debug, optimize code and to automate routine tasks.
- Systematic problem-solving approach, coupled with effective communication skills and a sense of drive.
- Understanding of Unix/Linux operating systems.
- Experience coding in one or more of the following programming languages: C, C++, Java, Python, and/or Go.
- Experience working with performance measurement tools like Apache JMeter
- Knowledge of DevOps related practices such as CI/CD, Blue-Green deployments, Software Defined Infrastructure and tools
Job Type : Permanent
Industry Type : Digital Commerce
Contact Url : https://jobs.americanexpress.com
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