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Job Description :
- As a Sr. Product Manager for the American Express Cloud team (eCP) you will work on Cloud Platform technologies, Database as a service, Cloud infrastructure platform, Developer experience to enable thousands of developers build applications that define the future of our AMEX digital life.
- This role primarily focuses on hybrid cloud (such as Cloud, AWS, Microsoft Azure and Google Cloud), and related technologies such as PaaS, IaaS, virtual networks, serverless computing, and microservices.
- You will play a key role in innovating new features and products that uniquely meet the needs of Hybrid Cloud. You will be actively involved with the global teams with a product and developer mindset solving technical complexities through all stages of the product life cycle managing strategic planning, feature selection and tactical activities.
- You are a self-starter, keen to learn and experiment with new technologies, work independently and as a team player.
- You will be the voice with great communication strategy to all levels of leadership. This position reports into Director of Product Management - Enterprise Cloud Platform.
- At the core of Product Management
- Every member of our team must be able to demonstrate the following technical, functional, leadership and business core competencies, including :
- Adaptive Communication
- Agile Practices
- Business Analysis
- Business Case Development
- Emerging Technologies
- Strategy Formulation
Responsibilities :
- Ownership of prioritized roadmap for the next generation cloud and automate solutions to secure public cloud deployments at scale to increase adoption of Database as a service in the American Express Developer community
- Define database as a service product capabilities/features, manage feature prioritization and tradeoff decision making, application-developer experience (UI/UX) to meet Customer needs that drives Cloud database as a service adoption for Amex
- As the subject matter expert, help American Express developer community and Cloud Engineering teams with product related questions and hands-on technical training
- Collaborate with the cloud database technology such as RDBMS (Postgres) and NoSQL databases (Cassandra, Couchbase, MongoDB) to build innovative solutions to secure workloads in private and public cloud environments.
- Create product related awareness and enablement materials and evangelize the products and product strategy.
- Collaborate with global Engineering, Operations, and product teams using standard Agile/Scrum methods on a day to day basis to define and implement roadmaps for Cloud compute, network and storage
- Collaborate with partner teams (Information Security for example) to understand the requirements and integrate into the roadmaps/sprints/releases.
- Prepare and present executive level strategies, spotlights, and business cases of key capabilities
- Establish feedback loop with customers to incorporate product enhancements to increase platform adoption
- Be a promoter of the Cloud platform to the American Express community and put continuous measures to increase Customer Net Promoter Score
Qualifications :
- 5+ years of experience in Product Management, preferably Cloud Computing (PaaS, IaaS) and experience in enterprise database as a service management from a business function
- BS in Computer Science or equivalent experience, MBA a plus
- Experience building requirements for PaaS and IaaS, Hybrid/Private/Public Enterprise Cloud platforms
- Distill a complex set of requirements into defined deliverables
- Explain complex concepts in a way that enables the team to understand what they are doing and why
- Ability to think strategically and execute tactically
- Strong communicator with results-driven attitude
- Experience with Agile methodology to drive software development and delivery
- Competent in using data-driven processes/tools for decision making.
- Experience with Infrastructure and Application Performance Management tools such as Prometheus, Nagios, CloudWatch, Splunk, App Dynamics, New Relic, or DynaTrace
- Excellent understanding of Infrastructure, Virtualization, Containers, Network, Storage, monitoring tools, Logging analytic tools, Monitoring tools
- Understanding of application development languages/platforms (Java, .NET, Go, Python, etc.) and importance of APIs and REST, and Microservices (authorization/authentication/logging, caching, streaming based services
- Understanding of Continuous Integration and Continuous Delivery (CICD) tools and processes such as Jenkins or Ansible
- Experience and understanding of developer ecosystem and developer/SRE workflows
Contact Url - https://jobs.americanexpress.com
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