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OpenText Technical Support Analyst at Confidential (Los Angeles, CA)

Job Description

We are seeking an OpenText Technical Support Analystto join our team! You will be working with a team consolidating disparate document and records management solutions onto an enterprise OpenText platform. The project is configuring and deploying solutions to impacted company stakeholder groups in a phased approach.


  • The role is a production support role
  • Understand user requirements and procedures
  • Review computer system capabilities
  • Perform Functional/Technical documentation skills,
  • Consult with managers to implement new computer systems


  • Working expertise with OpenText Software and Cloud applications,
  • Tech proficiency with Windows OS, Windows System Admin,
  • Past experience with software application installations,
  • SharePoint 365, AD Group setup and management,
  • Knowledge if IT Change Management Process
  • Previous experience in IT, computer science, or other related fields
  • Good Communications skills,
  • Problem-solving, critical thinking, works well in team environment
  • Ability to learn new technologies quickly


  • Contract role Expected duration 12+ months

Company Description

Team oriented environment with a customer-centric focus and a work life balance.
by via developer jobs - Stack Overflow

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