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Principal Solution Manager at Comcast (Philadelphia, PA)

Comcast's Technology & Product organization works at the intersection of media and technology. Our innovative teams are continually developing and delivering products that transform the customer experience. From creating apps like TVGo to new features such as the Talking Guide on the X1 platform, we work every day to make a positive impact through innovation in the pursuit of building amazing products that are enjoyable, easy to use and accessible across all platforms. The team also develops and supports our evolving network architecture, including next-generation consumer systems and technologies, infrastructure and engineering, network integration and management tools, and technical standards.

As part of the Big Data ecosystem, the Comcast dx team defines and executes on data strategy to realize the promise of "data to the people." The Solution Manager plays a critical role in this effort by linking our customers' needs to the data ecosystem, both within the dx team and across the larger Comcast organization.

As a Solution Manager you:

-Lead client engagement, data discovery/analysis and business/process modeling efforts for the dx team.

-Operate across a number of technical domains with a focus in a primary area such as Product or Network Quality.

-Are a naturally curious problem solver with a passion for efficiency and execution excellence.

-Have performed in an analytical or technical role previously and have a strong understanding of the analytical workflow from requirements/data discovery through analysis to operationalization.

-Understand that to be successful in this role requires presence and confidence, and you have the ability to drive a team forward in the face of ambiguity and competing priorities.

-Understand the fundamental role that data plays in the competitive landscape and demonstrate a passion for data excellence.

-Embrace collaboration as a central tenant to being successful and understand the critical need to build trusting bonds both with our key stakeholders and delivery teams.

-Partner effectively with a Solution Engineers, Architects, Product Owners and Tech Leads to define and scope work into delivery roadmaps.

-Ensure traceability and alignment of execution to critical priorities. Drive translation of business requirements into solution intent. This includes requirements identification and clarification, project goals and objective definition, scoping, estimation, risk assessment.

-Anticipate needs, operate with a sense of urgency, and have the ability to adapt to change quickly.

-Fill resource gaps with hands-on work as needed.

-Should have had the ability to write this job description better than us :)

Qualifications:

-Bachelor's Degree (Advanced Degree Preferred) in engineering, mathematics, computer science, statistics, physics, economics, operations research or related field;graduate study extremely helpful.

-Minimum of 7 years Tech Lead / Product Management / Project Management / Consulting experience, preferably in Data Warehousing, Big Data and Analytics.

-Experience with customers: managing consultant utilization, milestone success, setting and managing expectations, controlling outcomes and resolving customer issues.

-Understanding of data warehousing technologies and evolution, including relational databases (SQL, Oracle) and big data technology (Cloud, AWS, Hadoop), business intelligence and analytical tools (Tableau, Python, R), architectural strategies and previous hands on development and engineering (SDLC and Agile).

-Strong communication, presentation and meeting facilitation skills. Ability to positively represent yourself and the team.

-Must be a team-player and be able to work closely with technical teams and business users.

-Capable of building strong relationships with leaders across enterprise for both sources of data and consumers.

-The ability to travel ("25%) and to attend in-person client meetings.

-Expert in MS Office.

Comcast is an EOE/Veterans/Disabled/LGBT employer


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