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WANTED: Senior .NET Support Engineer with a heart of gold at ENGAGENCY (Austin, TX)

We’re building an elite team of .NET Support Engineers, fit to serve the world's leading companies.

Call us idealists, but we don’t think it’s too much to ask...we’re looking for:

  • A hardworking Senior .NET Support Engineer with a curious mind and a servant’s heart.

  • Someone for whom this is more than a job - someone that wants to contribute at a core level to make a company the best that it can be.

  • A person who is self-motivated and doesn't want to be coddled and doesn’t require micro-management to go the extra mile.

  • A person with demonstrable .NET development experience, that enjoys website development and support in particular, and is looking for an opportunity to take things to the next level and turn it into career.

Job Responsibilities

We work exclusively with companies that leverage the Sitecore content management system for their web presence.

  1. Troubleshoot, diagnose, and correct issues (including performance issues, application availability issues, and errors/unexpected behavior) with:

    • Sitecore

    • custom code

    • network infrastructure

    • systems integrations

    • hardware and/or virtual servers

  2. Coordinate with support for software and services (Sitecore, Azure, Rackspace, mLab, etc.) on behalf of clients.
  3. Escalate issues with third-party libraries and integrations through the proper channels to find a resolution.

  4. Implement new functionality in software that we support.
  5. Implement and manage infrastructure of sites for different clients.
  6. Configure and manage data sources such as SQL Server, MongoDB, and Solr.
  7. Assist with Sitecore upgrades and migrations.
  8. Provide hardware/software/service recommendations for hosting environments.
  9. Provide guidance regarding selection of source control systems, build and release systems and methodologies and strategies, best practices, etc.

Experience Requirements


  • You must have at least 5 years of experience supporting and enhancing .NET web applications and related infrastructure.

  • You need a minimum of 5 years of experience developing websites or web applications with .NET MVC. The work that we do is challenging, and you’ll need some relevant experience to be successful here.

What are you looking for?

  • Do you wish you had a work environment that gave you autonomy, variety, and work that is challenging?

  • Do you wish you worked for a company that felt like a family, worked like a team,  and ate lunch together every day, like friends?

  • Are you looking for an opportunity to live and work in the popular South/Southwest/Circle C area of Austin, TX ?

  • If so, keep reading...

We’re dedicated to your personal and professional growth

Engagency is much more than a place to work, it’s a place to learn, to lead, and to grow. We’ve created a place where you’re encouraged to explore and develop your skills and interests, both personally and professionally. While we do a lot to nurture and nourish our team, the greatest benefit of joining our team is the balance of autonomy and support that each individual receives. You’ll work independently with the support of a highly collaborative team on projects with high visibility for brands with a global reach.

Your primary focus will be to implement, integrate and troubleshoot issues for enterprise websites running on Sitecore ( ) , the world's leading .NET web content management system and multichannel marketing automation platform– used by thousands of enterprise companies around the globe.

Good Character = Good Culture

At Engagency, good culture is the natural result of attracting good people. We believe that creating a good company culture is more about what you give, than what you get. We’ve created a culture that is friendly, collaborative, and down to earth. We’ve created an environment where intrinsic motivation, good work ethic, and going the extra mile is the norm – but we also know better than to take ourselves too seriously. We’ve created a culture that is dedicated to caring for each other, and always doing what’s right for our customers and putting their needs first.

We love to work hard, and but we also really like to take a break and have interesting conversations over lunch together. A few times a year we celebrate all of our hard work and success with some unforgettable team activities. We really have a good time together.

We’ve created a place that we all look forward to coming to in the morning. That’s hard to find.

If you agree, come join us.


This position is located in 78749 Southwest Austin Texas and is on-site only. At Engagency, we believe that people do their best work when they have a team of people to collaborate and coordinate with, in person. We find that work is more meaningful when it's done with a sense of community, and you have a good group of people to share lunch and talk with every day. We work hard to find good people to work with. If you're looking for more than a job, we look forward to hearing from you.


We are unable to visa sponsorship at this time.


Recruiters, we ask that you respect our "we don't hire people that are referred to us by a recruiter" policy, by not contacting us. Thanks : )

by via developer jobs - Stack Overflow

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