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Director, Software Development & QA, VIPER at Comcast VIPER (Denver, CO)

Comcast's Technology & Product organization works at the intersection of media and technology. Our innovative teams are continually developing and delivering products that transform the customer experience. From creating apps like TVGo to new features such as the Talking Guide on the X1 platform, we work every day to make a positive impact through innovation in the pursuit of building amazing products that are enjoyable, easy to use and accessible across all platforms. The team also develops and supports our evolving network architecture, including next-generation consumer systems and technologies, infrastructure and engineering, network integration and management tools, and technical standards.



Do you strive to drive delivery quality and grow innovative teams that will develop products that transform the customer experience? Would you enjoy directing a talented, software engineering and quality assurance organization?

We are looking for a energetic Director to lead and advance a fast-moving team that manages the development of tools and automation software for system integration testing and continuous validation of core IP video technology platforms needed to enable new products and services at Comcast. We are seeking a leader with a proven track record in nimbly delivering value to our internal and external customers.  If you are excited to take the lead in helping us develop our next generation, cloud-based, video platform that provides live streams, full linear lineups, on-demand video and cloud DVR services, apply to join our team.

Who does the Director, Software Development/Quality Assurance work with?

Reporting to the Executive Director, Video IP Engineering & Research (VIPER) Software Development/Quality Assurance, the Director will advance the Quality Assurance test efficiency and test automation teams focusing on a portfolio of services, features or technical platforms within IP Video inclusive of video capture, packaging, distribution, playback and alternate content platforms.  You will interface with highly talented and senior leaders across the IP Video and Comcast organization from many disciplines: solution architects, product managers, program managers, software engineers, platform infrastructure experts, digital content security specialists, and various streaming video technologists.  

What are some interesting problems you’ll be working on?

In this role, you will be responsible to continuously improve our QA engineering capabilities, specifically reducing the test life cycle time from system integration testing to trial delivery and full customer deployment. You will be a key leader to optimize delivery quality of the next generation of cutting edge video delivery technologies including new features, automation frameworks, deployment and containerization delivery, and mobile and Set-Top-Box automation. You will maintain quality with leading continuous validation efforts of the QA team.

Where can you make an impact?

You’ll be working with the best and brightest minds in Comcast to deliver the video solutions that will power the next generation of television. Success in this role is characterized by cultivating a QA team that consistently leads the timely and quality delivery of products that delight our customers with fewer customer-facing defects and outages via automation tools to streamline test capabilities and ensure better test coverage.  Your individual and team contributions will safeguard the digital media and entertainment experience of our customers and will have multi-million dollar impacts to the bottom line.

Key Responsibilities:

  • Oversees and provides direction to the VIPER QA teams responsible for test tool creation and test automation software.
  • Leads quality delivery process improvement and conducts regular retrospectives to ensure continual improvement.
  • Collaborates with the Product Management and Program Delivery teams to develop Test Automation Plans that support improved test cycles for the highest priority VIPER initiatives.
  • Works with VIPER Product and engineering teams to ensure the delivery of products in line with quality acceptance criteria.
  • Acts as a leader for IP Video quality activities to drive cost, schedule, and technical excellence and efficiency.
  • Coordinates across multiple engineering and test teams across VIPER, external IP Video and Comcast teams as needed.
  • Serves as a conduit between Engineering and Operations to ensure quality considerations are incorporated to improve deployment and sustainability of software and services.

Skills & Requirements:

  • Education: Bachelors Degree or Equivalent
  • Job requirements include 9+ years of related experience in a combination of technical, management and leadership roles. 
  • Understanding of and experience with the full software development lifecycle, including functional and technical specifications, implementation, QA processes, deployment and maintenance.
  • Excellent verbal and written communication skills.
  • Excellent organizational and time management skills.
  • Keen attention to detail and high level of commitment.

About Comcast VIPER (Video IP Engineering & Research)

VIPER (Video IP Engineering & Research), is a startup division within Comcast’s Technology and Product Division and spun out from IP Video and online projects originated within Comcast Interactive Media is based in downtown Denver, CO. We are a cloud-based, IP video infrastructure that’s been built to deliver a broad mix of on-demand video, live TV streams and an assortment of other digital media to an array of connected devices in the home. Check us out at: http://bit.ly/2K8jRtf



Comcast is an EOE/Veterans/Disabled/LGBT employer


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